Loss of DVR Recordings

1. Power off your receiver with your DISH Network remote.
2. Wait five seconds and turn your receiver back on.
3. Power off your receiver with your DISH Network remote.
4. Unplug your receiver from the wall outlet.
5. Wait five seconds, plug the power cord back in and turn your receiver back on.
6. Make sure you are not periodically removing power to your receiver.
    
7. Your receiver is a computer that is updated with information and software to maintain proper operation. When electrical power is turned off, the receiver is not able to receive these updates. Common reasons how power is turned off from a receiver are; the receiver is plugged into a power strip or surge protector that is then turned off, the receiver is plugged into a wall outlet that is controlled by a switch and is then turned off or the receiver is unplugged from the wall outlet.

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